fokus77 Platform Privacy Notice
This page describes what we collect when you use fokus77 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and operate our platform securely. Our privacy commitments apply to all users, regardless of whether you access fokus77 via football markets, live-dealer tables, arcade games, or slots.
We do not sell your data to third parties. We do not use your information for marketing without your consent. We do share certain data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and anti-fraud vendors to keep your account secure.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What we collect on fokus77
We collect information in three categories: identity data, payment data, and activity data.
Identity data: When you register on fokus77, we collect your full name, date of birth, email address, and phone number. We also collect a photo ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement). This information is mandatory for account verification and compliance with anti-money-laundering standards.
Payment data: We collect information about your deposits and withdrawals — the amount, date, payment method (DANA, e-wallet, mobile banking, etc.), and transaction ID. We do not store your full payment credentials (card numbers, e-wallet passwords). Your bank or e-wallet provider handles authentication; we receive only confirmation that the transaction succeeded.
Activity data: We log your game activity — which games you play, your bets, your results, and your session duration. We also log your IP address, device type, and browser information. This data helps us detect fraud, resolve disputes, and improve our platform.
We do not collect sensitive data unnecessarily
We do not ask for your religion, political affiliation, health information, or biometric data. We collect only what is required for account verification and payment processing.
How we use your data on fokus77
We use your data for five purposes: account verification, payment processing, fraud prevention, dispute resolution, and platform improvement.
Account verification: We verify your identity using your photo ID and proof of address. This is a one-time process; we do not re-verify on every login.
Payment processing: We share your payment data with our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) to process your deposits and withdrawals. These processors are bound by confidentiality agreements.
Fraud prevention: We analyze your activity data to detect suspicious patterns — unusual login locations, rapid bet escalation, or multiple failed verification attempts. If we detect fraud, we may freeze your account pending investigation.
Dispute resolution: If you dispute a transaction or game outcome, we use your activity logs to investigate. We retain this data for up to two years to support potential disputes.
Platform improvement: We analyze anonymized activity data to understand which games are popular, which payment methods users prefer, and where our platform has technical issues. This analysis does not identify you personally.
Third-party processors and data sharing
We share your data with the following third parties:
- Payment processors: e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking receive your payment data to process transactions.
- Anti-fraud vendors: We use third-party fraud-detection services to analyze your activity and flag suspicious patterns.
- Cloud hosting providers: Our servers may sit outside your jurisdiction (e.g., in Singapore or Australia). Your data is encrypted in transit and at rest.
- Legal authorities: We may disclose your data if required by law or court order. We do not voluntarily share data with government agencies.
We do not sell your data to advertisers, data brokers, or marketing firms. We do not use your information to build profiles for targeted advertising.
How long we keep your data
We retain your data for different periods depending on the type:
- Identity data: We keep your photo ID and proof of address for the lifetime of your account, plus two years after closure (for dispute resolution).
- Payment data: We retain deposit and withdrawal records for seven years to comply with financial regulations.
- Activity data: We keep game logs and session data for two years. After two years, we delete detailed logs but may retain anonymized summaries.
- Email and contact data: We keep your email and phone number for the lifetime of your account. If you close your account, we delete these within 30 days unless required by law to retain them.
Your rights regarding your data on fokus77
We recognize your right to access, correct, and delete your personal data. Here is how to exercise these rights:
Access: You can download a copy of your data anytime from your fokus77 account dashboard. This includes your identity data, payment history, and activity logs.
Correction: If your identity data is incorrect (e.g., misspelled name or wrong address), contact our support team. We will verify the correction and update your account.
Deletion: You can request deletion of your account and associated data. We will delete your identity data, payment records, and activity logs within 30 days, except where we are required by law to retain them (e.g., financial records for seven years).
Portability: You can request a copy of your data in a machine-readable format (CSV or JSON). We will provide this within 14 days.
Data deletion does not erase your transaction history
We must retain payment records for seven years to comply with financial regulations. Deleting your account removes your identity data and activity logs but not your transaction history.
Cookies and tracking on fokus77
We use cookies to keep you logged in and to remember your preferences (language, game category, payment method). These are functional cookies — they do not track you across other websites.
We do not use tracking pixels, web beacons, or third-party analytics cookies. We do not share your browsing data with Google Analytics or similar services.
You can disable cookies in your browser settings. If you do, you may need to log in more frequently, but your account security will not be affected.
Our fokus77 security practices
We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit. Your password is hashed using a strong algorithm; we do not store it in plain text. We do not claim "standard security practices" or "standard security practices" — no system is non-specific info secure. We maintain standard security practices and audit them regularly.
If we discover a data breach, we will notify affected users within 72 hours and describe what data was compromised and what steps we are taking to prevent recurrence.
How to contact us about privacy
If you have questions about our privacy practices, want to exercise your data rights, or suspect a data breach, contact our support team. We respond to privacy inquiries within 14 days.
Our support team operates during business hours. We do not offer customer support, but we maintain documented response times and escalation procedures for urgent issues.
Users in Jakarta, Surabaya, Bandung, and Medan can reach our support team via email or in-app chat. We handle all privacy requests with the same priority regardless of your location.
Summary — our privacy commitments on fokus77
We collect personal information to verify your identity, process your payments, and operate our platform securely. We do not sell your data, use it for marketing without consent, or share it with third parties except where necessary for payment processing and fraud prevention. We retain your data for defined periods based on legal requirements and operational needs. You have the right to access, correct, and delete your data. Our security practices follow industry standards, and we notify you of any breaches within 72 hours.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about our privacy practices, contact our support team.